Gobahis's Privacy Policy — Your information is safe with us

Int Introduction & Commitment

Gobahis places the highest importance on user privacy. This privacy policy ("Policy") applies to the gobahis.pro website and its associated mobile applications. By registering or using the site, you agree to this privacy policy.

We wrote this policy in plain, straightforward language with Bangladesh users in mind. No technical jargon — just a clear explanation of where your data goes, why it is collected, and how securely it is stored.

1 What Data We Collect

When you create an account and use gobahis services, we collect certain personal information. Under this privacy policy, the data we collect falls into two categories: information you provide directly, and information collected automatically.

Information Provided Directly:

• Full name & date of birth (for age verification).
• Email address and mobile number.
• Bank account or mobile banking number (bKash, Nagad, Rocket).
• National ID card or passport (for KYC verification).
• Address & postcode.

Automatically Collected Information:

• IP address and device type.
• Browser version & operating system.
• Data on time spent on the site and pages visited.
• Cookies & session data (see details below).
• Transaction history & gaming activity.

2 Purpose of Data Use

Under gobahis's privacy policy, the information you provide is used only for specified purposes. We never share your data with third parties unnecessarily.

3 Data Sharing & Third Parties

Under gobahis's privacy policy, we strictly control who your data is shared with. Limited information may be shared in the following specific circumstances:

• Payment Processors: Only the information necessary to process transactions via bKash, Nagad, and Rocket.
• KYC Verification: Licensed third parties engaged for identity verification.
• Legal Authorities: Upon a valid court order or request from a regulatory authority.
• Fraud Prevention: Security-related information shared with approved partners.

Gobahis will never sell or transfer your data to advertisers or third-party marketers. This is a core commitment of our privacy policy.

4 Cookies & Tracking Technologies

Gobahis.pro uses various types of cookies to support site functionality and improve your experience. Under this privacy policy, you can update your cookie settings at any time.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To understand site traffic and usage (anonymized).
• Marketing Cookies: To show you relevant offers. You can opt out at any time.

You can delete all cookies through your browser settings, though doing so may cause some features to stop working properly.

5 Data Security Measures

Gobahis follows the highest industry security standards to keep your personal data safe. At the core of our privacy policy is a combination of technical and organisational security measures.

• SSL/TLS Encryption: All data transfers on the site are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security to protect your account.
• Data Segregation: Financial and personal data are stored on separate servers.
• Regular Security Audits: Regular audits conducted by independent third-party experts.
• Staff Training: All gobahis staff adhere to our data protection policy.

6 Your Rights & Controls

Under gobahis's privacy policy, you have several rights over your own data. These rights are recognised under international data protection law.

• Right of Access: You can request to view the data we hold about you at any time.
• Right to Rectification: You have the right to request corrections if any of your information is inaccurate.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Object to Processing: Request to opt out of marketing communications.
• Data Portability: The right to receive a copy of your data.

To exercise any of these rights, please contact our support team. gobahis typically responds to such requests within 30 days.

7 Protection of Minors' Data

Gobahis strictly prohibits registration by anyone under the age of 18. Under our privacy policy, if we become aware that a minor's data has entered our system, it will be deleted immediately and the associated account will be closed.

8 International Data Transfers

Gobahis uses international services, which means your data may be stored on servers located abroad. However, our privacy policy ensures that all international transfers are carried out with full security measures in place.

• Data is only transferred to countries with adequate data protection laws in place.
• Standard Contractual Clauses (SCC) are used for data transfers.
• All of our international partners are required to comply with gobahis's privacy standards.

9 Policy Changes & Notifications

Gobahis reserves the right to update this privacy policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, you will be notified via email or an on-site notification.

Continued use of the site after any changes have been made will be taken as your acceptance of the updated privacy policy. We recommend checking this page regularly.

10 Contact & Complaints

If you have any questions, complaints, or data requests regarding this privacy policy, please contact the gobahis data protection team.

• Email: [email protected]
• Responses are typically provided within 48 hours.
• Complex requests are handled within 30 days.